Office of Interactive Communication & Empowerment

For the Summer session of 2023 the University Ombuds Office will have on-site office hours from Monday through Friday from 9am to 4pm. As always, the Ombuds is also able to accommodate consultations outside these office hours as needed and requested.
In addition to in-person consultations, phone or video-conferencing options are also available. To schedule an appointment please email us at Ombuds@vt.edu or you can call us at 540-231-3125.
We look forward to being of service.
"Please take a moment to learn more about the Ombuds services available to you, especially if you are not sure where to turn for help. Over time, unresolved issues can become unhealthy, affecting your wellbeing, the success of your unit or department, and the strength of our community. Please consider reaching out while problems are still small, and respectful solutions are easier to achieve."
- President Tim Sands | READ MORE
What is the Ombuds Office?
You know how issues, disagreements and conflict naturally occur at any place where people learn and work - such as Virginia Tech? The Ombuds Program, officially named the Virginia Tech Office of Interactive Communication & Empowerment (VOICE), helps you navigate through that sea of conflict when it comes up. We offer tools, strategies and techniques that can help you go from where you are to where you want to be. If this is something valuable to you, reach out and we look forward to being of service.
Confidentiality · Informality · Neutrality · Independence
Our Offering
One
Enhance the Virginia Tech experience
by providing individuals with a confidential space to speak freely and be listened to respectfully
Two
Provide coaching and Ombuds services
to help individuals navigate through the inevitable conflict challenges that come up in campus life and
Three
Encourage progress at the institutional level
by sharing with leadership aggregated information about issues of community concern.
Testimonials
"The confidentiality of this service was important to me. Honestly, my meeting with the Ombuds led to a SIGNIFICANTLY better workplace situation, which in turn improved my overall health and well-being. I wish you could understand the difference this ONE meeting made for me."
“It was an easy conversation. I felt comfortable speaking my mind, which takes a deal of trust & letting go. The Ombuds allowed me that security & freedom.”
“I really appreciate having this service on campus, and the confidentiality of the service is what makes it work. I strongly feel you have the perfect person in this Ombuds position who is able to relate a very diverse population of VT employees.”
On the Blog
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Article ItemTransforming our Relationship to Conflict , article
New year. New beginnings. It’s that time of year when we typically look at the past and hope for a better future.
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Article ItemCivil Discourse , article
Find a willingness and ability to be open to dialogue about the pressing issues of the day.
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Article ItemCreatures of Habit , article
When we want to create new habits, we have to be more conscious about what we are doing in order to change the behavior. Read more to learn some tips on how to do this!
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Article ItemAdapting to Unexpected Changes , article
Responding to change involves adopting two core beliefs. Read more to learn about these beliefs and how to adapt to the unexpected.
Connect with the Ombuds Office
With many ways to reach out, we look forward to hearing from you!
Or connect with us through social media